INK MONEY INVESTMENTS PTY LTD ABN 16 661 743 513 and its related entities (referred to in this document as ‘we’, ‘us’ or ‘our’) operate the InkMoney.co website and other online platforms (Site’). We are committed to protecting the personal information we collect from you when you use our Site. The Privacy Act 1988 (Cth) (‘Privacy Act’), and the Australian Privacy Principles (‘APP’) govern the way in which we must manage your personal information and this policy sets out how we collect, use, disclose and otherwise manage personal information about you. We will not share or use your personal information, except as described in this Policy or unless you have otherwise provided us with your consent to do so.
To assist us in providing you with access to the Site and the services provided via our Site (‘Services’), we may collect and hold personal information. Personal information is information or an opinion about you or that reasonably identifies you, whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not (‘Personal Information’). During the course of conducting our business and/or providing the Services, we will collect information which may include the following types of Personal Information:
The type of information we collect and hold about you depends on your relationship with us, your interaction with our Site and the account you hold with us. Further information on the different types of accounts may be found in our Terms of Business. Additional information (including Personal Information) depending on the account you hold with us may include:
The type of Personal Information that we collect and hold about you depends on your interaction with us. Generally, we will collect, use and hold your Personal Information for the primary purposes of:
Despite the above, we may also collect, use and hold your Personal Information for the purposes of (without limitation):
Personal Information will generally be collected directly from you through the use of any of our standard forms (such as when you create an account with us, contact us with a query or request, submit your details through our Site, by email or by social media). We may also collect information about you indirectly where it is unreasonable or impractical for us to collect it directly from you, for example:
We will usually notify you in advance when we indirectly collect information, or where that is not possible, as soon as reasonably practicable after the information has been collected. If you choose not to provide certain information, we may not be able to provide you with the products or Services you require, or the level of service on which we pride ourselves. If the Personal Information you provide to us is incomplete or inaccurate, we may not be able to provide you with the products or Services you require.
If you access our Site, we may collect additional personal information about you in the form of your IP address and domain name.
Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.
Generally, we only use or disclose Personal Information about you for the purposes for which it was collected (as set out above) or for purposes which are directly related to one or more of our functions and activities. We may disclose Personal Information about you from time to time to:
We may share your Personal Information to other parties if you direct or consent to us doing so. These third-parties are then responsible for the privacy of the shared information and, to the extent permitted by law, we accept no responsibility or liability for the privacy policies or practices of these third parties. You can revoke your consent to share with the third party at any time by contacting us.
We may also use your information so that we, our related entities, and other business partners can promote and market products, services and special offers that we think will be of interest to you (which may include products, services and offers provided by a third party). This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media) and may continue after you cease acquiring any products or services from us until you opt-out by contacting us using the contact details set out in the Contact section of this policy
We may also use your information so that we, our related entities, and other business partners can promote and market products, services and special offers that we think will be of interest to you (which may include products, services and offers provided by a third party). This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media) and may continue after you cease acquiring any products or services from us until you opt-out by contacting us using the contact details set out in the Contact section of this policy. The security of your Personal Information is of paramount importance to us. The Personal Information we collect from you may be:
We agree to take all reasonable steps to ensure these overseas entities handle your Personal Information in accordance with the Act and the APPs. When you provide, or otherwise allow us to collect, your Personal Information, you expressly consent to your Personal Information being disclosed to certain overseas recipients, as set out above and below under ‘Where we store your personal data’. Where we disclose your Personal Information to an overseas recipient, you agree that we will not be required to ensure the recipient’s compliance with Australian privacy laws or otherwise be liable or accountable for how the recipient handles your Personal Information. If you have any objections to your Personal Information being disclosed to an overseas recipient, please let us know by contacting us via the contact details noted below prior to disclosing any of your Personal Information to us. We have also taken measures to enhance the safety and security of your e-commerce transactions. When making payment of a subscription fee or accessing your personal account information, you’re utilising a secure server software SSL, which encrypts your Personal Information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. If we no longer need your Personal Information for the purposes for which it was collected or for purposes which are directly related to one or more of our services or other functions and activities, we will take reasonable steps to securely destroy it or permanently remove all identifying features from that information. This obligation is subject to any legal requirement or court order to retain the information. We have also taken measures to enhance the safety and security of your e-commerce transaction.
Our Site is hosted and operated in Australia and is subject to Australian law but. Our Site utilises third-party data companies to store your Personal Information which may be hosted in Australia but have data back-up facilities in India and the USA. Those companies include;
(Collectively, ‘Third-Party Companies’)
Information on the Third-Party Companies manage your Personal Information can be found here:
Our Services are not directed at persons under the age of 18 (‘Minor’). We do not knowingly collect Personal Information from Minors. If you are a parent or guardian and become aware that a Minor under your care has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a minor without verification of parental consent, we will take steps to remove and destroy that information from our system.
We accept our obligation to keep Personal Information safe. Should personal data systems be breached or data is misused or lost, then we will take all reasonable and practicable means to contact individuals whose Personal Information is involved. We will advise such individuals of the extent of the data breach (if known) and advise individuals of the most appropriate means of regaining control of their Personal Information. If appropriate, we will also report any eligible data breach to the Office of the Australian Information Commissioner in accordance with the Privacy Act.
You may access the Personal Information we or the Third-Party Companies hold about you, upon making a written request. We will respond to your request within a reasonable period and if necessary, will make a request on your behalf to the Third-Party Companies. We take all reasonable steps to ensure that the Personal Information we or the Third-Party Companies hold, use and disclose is accurate, complete and up to date. If, upon receiving access to your Personal Information or at any other time, you believe the Personal Information we or the Third-Party Companies hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your Personal Information, we will give you a written notice that sets out our reasons for our refusal (unless it would be unreasonable to provide those reasons), including details of the mechanisms available to you to make a complaint. If you wish to access any of your Personal Information that we or the Third- Party Companies hold or would like to correct any errors in that information, please contact us using the contact details set out in the Contact section of this policy, so that we can consider and respond to your request. We may apply an administrative charge for providing access to your Personal Information in response to a request. We may decline a request for access to Personal Information in circumstances prescribed by the Privacy Act, and if we do, we will give you a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons).
You may use the contact details below to notify us of any privacy complaint you have against us, including if you think that we have failed to comply with the APP or any binding APP code that has been registered under the Privacy Act. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe for when we will respond to your complaint. We will take reasonable steps to investigate the complaint and respond to you. If you are unhappy with the way that we handle your complaint you may make your complaint to the Office of the Australian Information Commissioner or, if you are located outside of Australia, the body responsible for administering the privacy laws in your country.
For more information about privacy in general, you can visit the Office of the Australian Information Commissioner website at oaic.gov.au